Returns


Our goal is 100% customer satisfaction! We asks that all returns are done within 30 days. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To Return an Item:

Please email us at GuestServices@IslandInfinity.com requesting a return approval number. Include the item name, item number, date of purchase, order number, amount paid and reason for your return request in the email. We will email you back a Return Authorization Number; Ship your return to the address below. Please include Return Authorization Number both on the outside of the package and inside the package:

Island Infinity,10 Knoll Top Court, Denville NJ 07834-3623, US

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and your refund is being processed.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If for any reason you are not satisfied with the results of this process, please e-mail our Founder & CEO directly at Andy@IslandInfinity.com. Your complete satisfaction is a must for us!